About BHCP

The Behavioral HealthCare Program (BHCP) manages the mental health and substance use benefits for 165,000 members of several health insurance plans in Maine, New Hampshire, Vermont, New York and Pennsylvania. BHCP helps members access the most appropriate provider and level of care to meet their needs. BHCP is committed to quality service through local coordination and strong provider involvement. 

Our partners include: Aetna/MaineHealth, US Family Health Plan at Martin's Point, Martin's Point Generations Advantage and Anthem/MaineHealth Medicare Advantage.

Mission Statement
 

Mission

The mission of the Behavioral HealthCare Program is to provide members with accessible, quality, cost effective health care through local provider partnerships. 

Vision

BHCP’s vision is to be part of a regional health care delivery system made up of providers working in partnership, sharing clinical responsibility and financial risk to improve the health status and the safety of the populations they serve. 

Values

  • Effective individualized care and service 
  • Decision-making based on criteria and data 
  • Excellence in customer service 
  • Collegial relationships with managed care partners 
  • Collaborative relationships with customers/providers 
  • Continuous self improvement